TOPIC: THE KNOWLEDGE - BASED SYSTEMS (KBS)Question # 3:
1. Describe or define KBS.
2. Distinguish KBS from MIS.
3. Illustrate (give examples) how KBS can improve company's competitive advantage and organizational performance.
Answer:
1. Knowledge base system focuses systems in that use techniques to support human decision making
1. Describe or define KBS.
2. Distinguish KBS from MIS.
3. Illustrate (give examples) how KBS can improve company's competitive advantage and organizational performance.
Answer:
1. Knowledge base system focuses systems in that use techniques to support human decision making
2. the difference between the KBS and MIS are knowledge base system are just basing only usually in the problems of the system interaction difficluties while the management info are much more on the broader way of internal controls of a business.
3. Introducing the High-Performance Workplace: Improving Competitive Advantage :
- Adding expertise location to call center application
- High-performance workplaces augment the capabilities of their skilled staffs for activities such as exploring data.
- developing innovative processes or products.
- working with suppliers to respond to requests for proposals.
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